This week we sat down with Mike Farrell, Assistant AD for Broadcasting and Video Production for the University of Maryland. In the last year, Mike and his team launched “Terrapin Club+” often dubbed “Netflix for Terps.” Mike’s passion for the project was evident through the entire interview, especially when he attributed the stories of the
Written Analysis
Every other week, our team dives deep on current trends in customer experience and employee experience. The topics of these 5+ minute reads are inspired by work with our clients, our own experience as consumers, or topics you've asked us about
