“Learning from EngageMint has provided a platform to collectively gather best practices and learn from colleagues on a national level, and some of the best in the sports industry on how to professionally navigate the constant changes that we’re faced with on a daily basis.” 

Indiana University Athletics

"Just like our championship teams on the field, we are continually looking to improve our fan game day experience and offerings. We are excited to be collaborating with EngageMint, who has a long history of assisting their clients with fan-centric experiences."

Sandy BarBOUR
PENN STATE Athletics

"One of the challenges during this pandemic is to emerge on the other side better, with more ideas, more peer contacts and more ability to pivot. I feel that I’m accomplishing that goal, and the participation in the Fireside Chats by EngageMint is a big reason."

University of the Pacific ATHLETICS

Case studies

A few of our favorite projects

Penn State University Athletics

With Penn State Athletics, we've worked in an advisory capacity over the past year, working on improving both customer and employee experience.

Purdue University Athletics

With Purdue Athletics, we hosted workshops and worked in an advisory capacity, helping to create their own version of customer service.

Florida International University Athletics

With FIU Athletics, we worked in an advisory capacity. We helped FIU create new sponsorship assets, customer service training, and more. 

University of Louisiana 

With University of Louisiana Auxiliary Services, we worked with departments across campus to design and train UL unique customer service behaviors.