FLIP THE SWITCH

We sit down with leaders in customer & employee experience to tease out new mindsets, core principles and best practices. Built specifically for leaders in sports & entertainment.

Today’s guest is Jason Fox.  After 6 years in the NFL with the Detroit Lions and Miami Dolphins, Jason launched EarBuds in 2018.  What started as a platform to facilitate consumers and fans being able to listen to the same playlists as their favorite athletes in real-time has morphed into a new social listening experience through EarBuds’ partnerships with Amazon Music, Apple Music, Pandora and Spotify.

This episode covers everything from sports tech, data, exclusive fan experiences, entrepreneurship and digital social engagement.  


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Show Notes

5:26 The Genesis of EarBuds

7:23   Personalizing the Listening Experience in Real Time

9:07   Expanding Fandoms and Creating Community through Music

12:25 What’s Best for the End User? Uniting the Major Music Players 

16:27 Greatest Lessons in Launching EarBuds 

19:17 Overcoming Imposter Syndrome in Entrepreneurship

23:26 EarBuds’ Partnership with Fan Controlled Football

25:13 Digging Deep into Data and Unexpected Audiences 

35:47 What’s Next for EarBuds

39:08 Digital Engagement and Social Tokens

46:12 Jason’s Billboard

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Find out more about EarBuds Music
Facebook  |  Twitter  |  Instagram 

Connect with Jason
Twitter  |  Instagram  |  LinkedIn

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Today’s episode was sponsored by CheckdIn.  Know exactly who’s working in your venue.

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Tags

customer experience, entrepreneurship, fan engagement, fan experience, fandom, NFL, social listening, sports business, sports marketing


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