CORE COMPETENCIES

No matter how we work together, here are our areas of expertise. These five competencies are interconnected and are the keys to becoming more customer-centric.

FAN INSIGHTS

By creating new "listening posts" for fans, we are helping organizations like yours learn more about the functional, social and emotional needs of their fans throughout the customer journey.

OPERATIONS

With an EngageMint team member working with directly with your team, we are helping to create new operational systems and processes to drive efficiency and consistency.

CULTURE

Using best practices learned from our time working at the Walt Disney Company, we are creating behavioral frameworks with organizations like yours to guide how employees treat each other and fans.


EXPERIENCES

As we design customer journey maps specific for your different fan personas, we are creating unique products and services that relieve pain and create gains for fans.


MONETIZATION

Ultimately, we're helping drive revenue for your organization to put towards your larger mission. We do this by helping optimize your assets to generate incremental revenue streams and get huge ROI.

Score fresh CX & EX insights 

leaders from these organizations know what's up. 

Join leaders from across the sports & entertainment industry who subscribe to EngageMint's weekly insights.